BPO refers to the practice where a company outsources certain tasks or processes to an external or outsourcing company, to manage on their behalf. These tasks may not be the company’s core business operations. This approach allows the company to focus on its core business and provides more flexibility compared to hiring full-time employees or investing in IT systems.

True Touch’s BPO services cover a wide range of support functions to meet customer business needs, such as customer service, market analysis, human resources, data management, and document management in digital formats. The services are provided by a team of professionals, combined with the use of modern technology to effectively support the customer’s core business.

• Customer Data Entry Service
  This service involves entering customer data into a computer system, allowing it to be stored as an electronic database for easy and quick use in various business operations.
• Customer Database Update and Management Service
  This service involves updating and organizing the data in your database to ensure accuracy and completeness, keeping the database up-to-date and suitable for use in marketing activities in a targeted and effective manner.
• Administrative Operations Service
  This service provides administrative and support tasks that help organizations run efficiently, covering office management, including:
  
  • Document and Data Verification – Ensuring the accuracy and completeness of information.
  • Document Printing and Scanning – Managing documents in both digital and paper formats.
  • Report and Document Preparation – Collecting and preparing data and/or documents.
  • General Administrative Support – Handling necessary tasks to improve the efficiency and organization of the company.

These services help organizations operate smoothly and more efficiently.