Our Journey
2025
Certified
ISO 18295:2017 Certification
Achieved ISO 18295:2017 certification for Customer contact centers
2025
Certified
ISO/IEC 27001:2022 Certification
Achieved ISO/IEC 27001:2022 certification for Information Security Management System (ISMS).
2022
Certified
ISO/IEC 27001:2013 Certification
Achieved ISO/IEC 27001:2013 certification for Information Security Management System (ISMS).
2020
Investment
BELLSYSTEM24 Holdings Inc. Partnership
BELLSYSTEM24 Holdings Inc. acquired shares in True Touch Company Limited.
2019
Expanded
New Operation Site – Rungrojthanakul Building
Expanded operations to Rungrojthanakul Building, Bangkok.
2017
Certified
ISO 9001:2015 Certification
Achieved ISO 9001:2015 certification for Quality Management System (QMS).
2014
Joint Venture & Expansion
True Voice Company Limited & Lao Expansion
- Established True Voice Company Limited, a joint venture with Advanced Media Inc. (Japan), specializing in speech recognition.
- Expanded operations to Vientiane, Lao.
2013
Expanded
New Operation Site – Gypsum Metropolitan Tower
Expanded operations to Gypsum Metropolitan Tower, Bangkok.
2005
Established
True Touch Company Limited
Founded True Touch under True Group to provide outsourcing contact center services.
2004
Rebranded
TelecomAsia to True Corporation
Renamed from TelecomAsia (Thailand) PLC to True Corporation PLC.
2000
Launched
Contact ASIA – The Beginning