{"id":6098,"date":"2025-09-16T09:29:19","date_gmt":"2025-09-16T02:29:19","guid":{"rendered":"https:\/\/www.truetouch.co.th\/?p=6098"},"modified":"2025-09-17T09:37:01","modified_gmt":"2025-09-17T02:37:01","slug":"future-contact-centers-2030-human-ai","status":"publish","type":"post","link":"https:\/\/www.truetouch.co.th\/en\/future-contact-centers-2030-human-ai\/","title":{"rendered":"The Future of Contact Centers 2030 | Human + AI Driving CX"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6098\" class=\"elementor elementor-6098\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a46885 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a46885\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c5e764\" data-id=\"5c5e764\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2d6a22 elementor-widget elementor-widget-heading\" data-id=\"d2d6a22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The Future of Contact Centers 2030: Human + AI Driving the Next Level of CX<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7012dc2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7012dc2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9c63f2\" data-id=\"b9c63f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-553042d elementor-widget elementor-widget-image\" data-id=\"553042d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai-1024x576.jpg\" class=\"attachment-large size-large wp-image-6114\" alt=\"The Future of Contact Centers 2030 - Human + AI Driving CX\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai-1024x576.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai-1200x675.jpg 1200w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai-768x432.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai-1536x864.jpg 1536w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai-18x10.jpg 18w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5def96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5def96\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4875ced\" data-id=\"4875ced\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba240f6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ba240f6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>\u0e2d\u0e19\u0e32\u0e04\u0e15 Contact Center (\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c) 2030: \u0e1c\u0e2a\u0e32\u0e19\u0e21\u0e19\u0e38\u0e29\u0e22\u0e4c\u0e41\u0e25\u0e30 AI \u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19 CX \u0e22\u0e38\u0e04\u0e43\u0e2b\u0e21\u0e48<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4a3b42 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e4a3b42\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 16px;\">\u0e1b\u0e35 2030 \u0e01\u0e33\u0e25\u0e31\u0e07\u0e08\u0e30\u0e40\u0e1b\u0e47\u0e19\u0e22\u0e38\u0e04\u0e17\u0e35\u0e48 <strong>\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c<\/strong> \u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e42\u0e09\u0e21\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e2a\u0e34\u0e49\u0e19\u0e40\u0e0a\u0e34\u0e07\u00a0 \u0e08\u0e32\u0e01\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 <strong>AI <\/strong><strong>\u0e41\u0e1a\u0e1a\u0e1e\u0e37\u0e49\u0e19\u0e10\u0e32\u0e19<\/strong> \u0e17\u0e35\u0e48\u0e40\u0e23\u0e32\u0e40\u0e2b\u0e47\u0e19\u0e43\u0e19\u0e1b\u0e31\u0e08\u0e08\u0e38\u0e1a\u0e31\u0e19 \u0e44\u0e1b\u0e2a\u0e39\u0e48\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49 <strong>Next-Gen AI<\/strong> \u0e17\u0e35\u0e48\u0e17\u0e23\u0e07\u0e1e\u0e25\u0e31\u0e07\u0e41\u0e25\u0e30\u0e17\u0e33\u0e07\u0e32\u0e19\u0e23\u0e48\u0e27\u0e21\u0e01\u0e31\u0e1a\u0e21\u0e19\u0e38\u0e29\u0e22\u0e4c\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e41\u0e17\u0e49\u0e08\u0e23\u0e34\u0e07<\/span><\/h3><ul><li><h3><span style=\"font-size: 16px;\"><strong>Generative AI (GenAI):<\/strong> \u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48\u0e15\u0e2d\u0e1a\u0e04\u0e33\u0e16\u0e32\u0e21\u0e15\u0e32\u0e21\u0e2a\u0e04\u0e23\u0e34\u0e1b\u0e15\u0e4c \u0e41\u0e15\u0e48\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e1a\u0e17\u0e2a\u0e19\u0e17\u0e19\u0e32\u0e17\u0e35\u0e48\u0e40\u0e1b\u0e47\u0e19\u0e18\u0e23\u0e23\u0e21\u0e0a\u0e32\u0e15\u0e34 \u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e1a\u0e23\u0e34\u0e1a\u0e17 \u0e41\u0e25\u0e30\u0e40\u0e23\u0e35\u0e22\u0e19\u0e23\u0e39\u0e49\u0e44\u0e14\u0e49\u0e40\u0e2d\u0e07<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>Predictive AI:<\/strong> \u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e1e\u0e24\u0e15\u0e34\u0e01\u0e23\u0e23\u0e21\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e25\u0e30\u0e04\u0e32\u0e14\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e1b\u0e31\u0e0d\u0e2b\u0e32\u0e01\u0e48\u0e2d\u0e19\u0e17\u0e35\u0e48\u0e08\u0e30\u0e40\u0e01\u0e34\u0e14\u0e02\u0e36\u0e49\u0e19<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>Conversational AI:<\/strong> \u0e2a\u0e37\u0e48\u0e2d\u0e2a\u0e32\u0e23\u0e44\u0e14\u0e49\u0e2b\u0e25\u0e32\u0e22\u0e20\u0e32\u0e29\u0e32 \u0e23\u0e31\u0e1a\u0e23\u0e39\u0e49\u0e42\u0e17\u0e19\u0e40\u0e2a\u0e35\u0e22\u0e07\u0e41\u0e25\u0e30\u0e2d\u0e32\u0e23\u0e21\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e1a\u0e1a\u0e40\u0e23\u0e35\u0e22\u0e25\u0e44\u0e17\u0e21\u0e4c<\/span><\/h3><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2aa1d09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2aa1d09\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9fafb8b\" data-id=\"9fafb8b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e2bc1c elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"1e2bc1c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-1024x1024.jpg\" class=\"attachment-large size-large wp-image-6100\" alt=\"The Future of Contact Centers 2030 - Human + AI Driving CX\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-1024x1024.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-1000x1000.jpg 1000w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-512x512.jpg 512w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-768x768.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-1536x1536.jpg 1536w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-2048x2048.jpg 2048w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai1-12x12.jpg 12w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f5a91ba\" data-id=\"f5a91ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a310785 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a310785\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 16px;\">\u0e41\u0e15\u0e48\u0e2a\u0e34\u0e48\u0e07\u0e17\u0e35\u0e48\u0e19\u0e48\u0e32\u0e2a\u0e19\u0e43\u0e08\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14\u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48 \u201cAI \u0e17\u0e33\u0e07\u0e32\u0e19\u0e41\u0e17\u0e19\u0e04\u0e19\u201d \u0e2b\u0e32\u0e01\u0e40\u0e1b\u0e47\u0e19\u0e01\u0e32\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07 <strong>Humanized AI<\/strong> \u0e17\u0e35\u0e48\u0e17\u0e33\u0e07\u0e32\u0e19\u0e23\u0e48\u0e27\u0e21\u0e01\u0e31\u0e1a \u0e40\u0e08\u0e49\u0e32\u0e2b\u0e19\u0e49\u0e32\u0e17\u0e35\u0e48\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e2d\u0e22\u0e48\u0e32\u0e07\u0e2a\u0e21\u0e14\u0e38\u0e25<\/span><\/h3><ul><li><h3><span style=\"font-size: 16px;\">AI \u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e07\u0e32\u0e19\u0e0b\u0e49\u0e33 \u0e46 \u0e41\u0e25\u0e30\u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e40\u0e0a\u0e34\u0e07\u0e25\u0e36\u0e01<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\">Human \u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e44\u0e27\u0e49\u0e27\u0e32\u0e07\u0e43\u0e08\u0e41\u0e25\u0e30\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e21\u0e34\u0e15\u0e34\u0e17\u0e32\u0e07\u0e2d\u0e32\u0e23\u0e21\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32<\/span><\/h3><\/li><\/ul><h3><span style=\"font-size: 16px;\">\u0e40\u0e21\u0e37\u0e48\u0e2d\u0e17\u0e31\u0e49\u0e07\u0e2a\u0e2d\u0e07\u0e1e\u0e25\u0e31\u0e07\u0e23\u0e27\u0e21\u0e01\u0e31\u0e19 \u0e28\u0e39\u0e19\u0e22\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c \u0e08\u0e30\u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48 <strong>Cost Center<\/strong> \u0e2d\u0e35\u0e01\u0e15\u0e48\u0e2d\u0e44\u0e1b \u0e41\u0e15\u0e48\u0e01\u0e25\u0e32\u0e22\u0e40\u0e1b\u0e47\u0e19 <strong>Strategic CX Partner<\/strong> \u0e17\u0e35\u0e48\u0e0a\u0e48\u0e27\u0e22\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e22\u0e2d\u0e14\u0e02\u0e32\u0e22 \u0e01\u0e32\u0e23\u0e15\u0e25\u0e32\u0e14 \u0e41\u0e25\u0e30\u0e40\u0e1e\u0e34\u0e48\u0e21 Customer Lifetime Value \u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23<\/span><\/h3><h3><span style=\"font-size: 16px;\">\u0e41\u0e25\u0e30\u0e43\u0e19\u0e17\u0e28\u0e27\u0e23\u0e23\u0e29\u0e19\u0e35\u0e49 \u0e40\u0e17\u0e23\u0e19\u0e14\u0e4c\u0e2d\u0e22\u0e48\u0e32\u0e07 <strong>Voice Analytics + Emotion AI, RPA + AI Copilot, Omnichannel + Hyper-personalization <\/strong><strong>\u0e41\u0e25\u0e30 <\/strong><strong>AI Governance<\/strong> \u0e01\u0e33\u0e25\u0e31\u0e07\u0e08\u0e30\u0e40\u0e02\u0e49\u0e32\u0e21\u0e32\u0e40\u0e1b\u0e47\u0e19 Game Changer \u0e17\u0e35\u0e48\u0e17\u0e38\u0e01\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e15\u0e49\u0e2d\u0e07\u0e40\u0e15\u0e23\u0e35\u0e22\u0e21\u0e15\u0e31\u0e27\u0e23\u0e31\u0e1a\u0e21\u0e37\u0e2d<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b454d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b454d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3bb6168\" data-id=\"3bb6168\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d564f30 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d564f30\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7a9556e\" data-id=\"7a9556e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f38d57 elementor-widget elementor-widget-heading\" data-id=\"1f38d57\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0e21\u0e38\u0e21\u0e21\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e2b\u0e32\u0e23 True Touch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-666ce70 elementor-widget elementor-widget-text-editor\" data-id=\"666ce70\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 16px;\"><strong>\u0e04\u0e38\u0e13\u0e2a\u0e38\u0e20\u0e32\u0e27\u0e14\u0e35 \u0e15\u0e23\u0e30\u0e01\u0e39\u0e25\u0e1a\u0e38\u0e0d \u2013 President \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e17\u0e23\u0e39\u0e17\u0e31\u0e0a \u0e08\u0e33\u0e01\u0e31\u0e14<\/strong> \u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e27\u0e48\u0e32 \u201c\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c\u201d \u0e43\u0e19\u0e2d\u0e19\u0e32\u0e04\u0e15\u0e08\u0e30\u0e01\u0e49\u0e32\u0e27\u0e2a\u0e39\u0e48\u0e01\u0e32\u0e23\u0e40\u0e1b\u0e47\u0e19 <strong>CX Partner<\/strong> \u0e17\u0e35\u0e48\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e38\u0e13\u0e04\u0e48\u0e32\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08<\/span><\/h3><ul><li><h3><span style=\"font-size: 16px;\"><strong>Human Touch<\/strong> \u0e08\u0e30\u0e22\u0e31\u0e07\u0e04\u0e07\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e43\u0e19\u0e01\u0e32\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e44\u0e27\u0e49\u0e27\u0e32\u0e07\u0e43\u0e08\u0e41\u0e25\u0e30\u0e04\u0e27\u0e32\u0e21\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e40\u0e0a\u0e34\u0e07\u0e2d\u0e32\u0e23\u0e21\u0e13\u0e4c<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>AI<\/strong> \u0e08\u0e30\u0e40\u0e02\u0e49\u0e32\u0e21\u0e32\u0e40\u0e2a\u0e23\u0e34\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e \u0e25\u0e14\u0e07\u0e32\u0e19\u0e0b\u0e49\u0e33\u0e0b\u0e49\u0e2d\u0e19 \u0e41\u0e25\u0e30\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e40\u0e0a\u0e34\u0e07\u0e25\u0e36\u0e01\u0e21\u0e32\u0e01\u0e02\u0e36\u0e49\u0e19<\/span><\/h3><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-361188e elementor-widget elementor-widget-text-editor\" data-id=\"361188e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 16px;\"><strong>Q: <\/strong><strong>\u0e04\u0e38\u0e13\u0e21\u0e2d\u0e07 <\/strong><strong>Contact Center <\/strong><strong>\u0e43\u0e19\u0e1b\u0e35 <\/strong><strong>2030 <\/strong><strong>\u0e41\u0e15\u0e01\u0e15\u0e48\u0e32\u0e07\u0e08\u0e32\u0e01\u0e27\u0e31\u0e19\u0e19\u0e35\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23<\/strong><strong>?<\/strong><\/span><br \/><span style=\"font-size: 16px;\"><strong>\u0e04\u0e38\u0e13\u0e2a\u0e38\u0e20\u0e32\u0e27\u0e14\u0e35:<\/strong> \u201c\u0e08\u0e32\u0e01\u0e17\u0e35\u0e48\u0e40\u0e04\u0e22\u0e40\u0e1b\u0e47\u0e19\u0e40\u0e1e\u0e35\u0e22\u0e07 <strong>\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c <\/strong>\u00a0\u0e08\u0e30\u0e01\u0e25\u0e32\u0e22\u0e40\u0e1b\u0e47\u0e19 <strong>\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e01\u0e25\u0e32\u0e07\u0e01\u0e25\u0e22\u0e38\u0e17\u0e18\u0e4c\u0e14\u0e49\u0e32\u0e19 <\/strong><strong>CX<\/strong> \u0e17\u0e35\u0e48\u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e21\u0e42\u0e22\u0e07\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e1e\u0e24\u0e15\u0e34\u0e01\u0e23\u0e23\u0e21 \u0e41\u0e25\u0e30\u0e0a\u0e48\u0e27\u0e22\u0e43\u0e2b\u0e49\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a\u0e01\u0e32\u0e23\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e17\u0e35\u0e48\u0e15\u0e23\u0e07\u0e43\u0e08\u0e22\u0e34\u0e48\u0e07\u0e02\u0e36\u0e49\u0e19\u201d<\/span><\/h3><h3><span style=\"font-size: 16px;\"><strong>Q: Human + AI <\/strong><strong>\u0e08\u0e30\u0e21\u0e35\u0e1a\u0e17\u0e1a\u0e32\u0e17\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23<\/strong><strong>?<\/strong><\/span><br \/><span style=\"font-size: 16px;\"><strong>\u0e04\u0e38\u0e13\u0e2a\u0e38\u0e20\u0e32\u0e27\u0e14\u0e35:<\/strong> \u201cAI \u0e08\u0e30\u0e17\u0e33\u0e43\u0e2b\u0e49\u0e01\u0e32\u0e23\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 <strong>\u0e23\u0e27\u0e14\u0e40\u0e23\u0e47\u0e27\u0e41\u0e25\u0e30\u0e09\u0e25\u0e32\u0e14\u0e02\u0e36\u0e49\u0e19<\/strong> \u0e2a\u0e48\u0e27\u0e19\u0e21\u0e19\u0e38\u0e29\u0e22\u0e4c\u0e08\u0e30\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e19\u0e33\u0e40\u0e2a\u0e19\u0e2d <strong>\u0e04\u0e27\u0e32\u0e21\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08 \u0e04\u0e27\u0e32\u0e21\u0e2d\u0e1a\u0e2d\u0e38\u0e48\u0e19 \u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e15\u0e31\u0e14\u0e2a\u0e34\u0e19\u0e43\u0e08\u0e40\u0e0a\u0e34\u0e07\u0e2d\u0e32\u0e23\u0e21\u0e13\u0e4c<\/strong> \u0e17\u0e31\u0e49\u0e07\u0e2a\u0e2d\u0e07\u0e2a\u0e48\u0e27\u0e19\u0e15\u0e49\u0e2d\u0e07\u0e17\u0e33\u0e07\u0e32\u0e19\u0e23\u0e48\u0e27\u0e21\u0e01\u0e31\u0e19 \u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e17\u0e19\u0e01\u0e31\u0e19\u201d<\/span><\/h3><h3><span style=\"font-size: 16px;\"><strong>Q: True Touch <\/strong><strong>\u0e08\u0e30\u0e0a\u0e48\u0e27\u0e22\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e43\u0e2b\u0e49\u0e01\u0e49\u0e32\u0e27\u0e2a\u0e39\u0e48 <\/strong><strong>CX Partner <\/strong><strong>\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23<\/strong><strong>?<\/strong><\/span><br \/><span style=\"font-size: 16px;\"><strong>\u0e04\u0e38\u0e13\u0e2a\u0e38\u0e20\u0e32\u0e27\u0e14\u0e35:<\/strong> \u201c\u0e40\u0e23\u0e32\u0e21\u0e35\u0e17\u0e31\u0e49\u0e07\u0e17\u0e35\u0e21\u0e07\u0e32\u0e19\u0e21\u0e37\u0e2d\u0e2d\u0e32\u0e0a\u0e35\u0e1e \u0e40\u0e17\u0e04\u0e42\u0e19\u0e42\u0e25\u0e22\u0e35 AI\u2013Voice Analytics\u2013RPA \u0e41\u0e25\u0e30 Framework \u0e2d\u0e22\u0e48\u0e32\u0e07 <strong>CXR\u2074\u2122<\/strong> \u0e17\u0e35\u0e48\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a\u0e21\u0e32\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a CX \u0e43\u0e2b\u0e49\u0e40\u0e1b\u0e47\u0e19\u0e21\u0e32\u0e01\u0e01\u0e27\u0e48\u0e32\u0e01\u0e32\u0e23\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 \u0e41\u0e15\u0e48\u0e40\u0e1b\u0e47\u0e19 <strong>\u0e01\u0e32\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e38\u0e13\u0e04\u0e48\u0e32\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08<\/strong>\u201d<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8b6159f\" data-id=\"8b6159f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-963b984 elementor-widget elementor-widget-image\" data-id=\"963b984\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-1024x1024.jpg\" class=\"attachment-large size-large wp-image-6120\" alt=\"Leadership Vision The Future of Contact Centers 2030 - Human + AI Driving CX\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-1024x1024.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-1000x1000.jpg 1000w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-512x512.jpg 512w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-768x768.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-1536x1536.jpg 1536w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-2048x2048.jpg 2048w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/Leadership-Vision-2-12x12.jpg 12w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d63f219 elementor-widget elementor-widget-text-editor\" data-id=\"d63f219\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 22px; color: #ff6600;\"><strong>\u201c<\/strong><strong>\u0e2d\u0e19\u0e32\u0e04\u0e15\u0e02\u0e2d\u0e07 <\/strong><strong>Contact Center <\/strong><strong>\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e39\u0e48\u0e17\u0e35\u0e48\u0e01\u0e32\u0e23\u0e40\u0e25\u0e37\u0e2d\u0e01 <\/strong><strong>Human <\/strong><strong>\u0e2b\u0e23\u0e37\u0e2d <\/strong><strong>AI <\/strong><strong>\u0e41\u0e15\u0e48\u0e04\u0e37\u0e2d\u0e01\u0e32\u0e23\u0e1c\u0e2a\u0e32\u0e19\u0e2a\u0e2d\u0e07\u0e2a\u0e34\u0e48\u0e07\u0e19\u0e35\u0e49\u0e40\u0e02\u0e49\u0e32\u0e14\u0e49\u0e27\u0e22\u0e01\u0e31\u0e19 \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e2a\u0e23\u0e49\u0e32\u0e07 <\/strong><strong>CX <\/strong><strong>\u0e17\u0e35\u0e48\u0e17\u0e31\u0e49\u0e07\u0e2d\u0e1a\u0e2d\u0e38\u0e48\u0e19\u0e41\u0e25\u0e30\u0e0a\u0e32\u0e0d\u0e09\u0e25\u0e32\u0e14\u0e44\u0e1b\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e01\u0e31\u0e19<\/strong><strong>\u201d<\/strong><\/span><br \/><span style=\"font-size: 18px; color: #ff6600;\">\u2014 <em>\u0e2a\u0e38\u0e20\u0e32\u0e27\u0e14\u0e35 \u0e15\u0e23\u0e30\u0e01\u0e39\u0e25\u0e1a\u0e38\u0e0d<\/em><em>, President <\/em><em>\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e17\u0e23\u0e39\u0e17\u0e31\u0e0a \u0e08\u0e33\u0e01\u0e31\u0e14<\/em><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d8b651 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d8b651\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fec5d3e\" data-id=\"fec5d3e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-252ffc6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"252ffc6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f582f6c\" data-id=\"f582f6c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4628ae elementor-widget elementor-widget-heading\" data-id=\"a4628ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CXR\u2074\u2122 Framework for CX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-267550e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"267550e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-738da40\" data-id=\"738da40\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04364aa elementor-widget elementor-widget-image\" data-id=\"04364aa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch1-1024x1024.jpg\" class=\"attachment-large size-large wp-image-5916\" alt=\"CXR\u2074 framework for CX by True Touch\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch1-1024x1024.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch1-1000x1000.jpg 1000w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch1-512x512.jpg 512w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch1-768x768.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch1-12x12.jpg 12w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch1.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-46c3a76\" data-id=\"46c3a76\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76b5e9b elementor-widget elementor-widget-image\" data-id=\"76b5e9b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch2-1024x1024.jpg\" class=\"attachment-large size-large wp-image-5917\" alt=\"CXR\u2074 framework for CX by True Touch\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch2-1024x1024.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch2-1000x1000.jpg 1000w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch2-512x512.jpg 512w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch2-768x768.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch2-12x12.jpg 12w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch2.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-aa10a09\" data-id=\"aa10a09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d08e0d elementor-widget elementor-widget-image\" data-id=\"2d08e0d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch3-1024x1024.jpg\" class=\"attachment-large size-large wp-image-5918\" alt=\"CXR\u2074 framework for CX by True Touch\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch3-1024x1024.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch3-1000x1000.jpg 1000w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch3-512x512.jpg 512w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch3-768x768.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch3-12x12.jpg 12w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch3.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-d6efdad\" data-id=\"d6efdad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e7c4d1 elementor-widget elementor-widget-image\" data-id=\"6e7c4d1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch4-1024x1024.jpg\" class=\"attachment-large size-large wp-image-5919\" alt=\"CXR\u2074 framework for CX by True Touch\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch4-1024x1024.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch4-1000x1000.jpg 1000w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch4-512x512.jpg 512w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch4-768x768.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch4-12x12.jpg 12w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32-CXR\u2074-framework-for-CX-by-True-Touch4.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd78065 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd78065\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8192f4b\" data-id=\"8192f4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fbade9 elementor-widget elementor-widget-text-editor\" data-id=\"1fbade9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"1677\" data-end=\"1782\"><span style=\"font-size: 16px;\">\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e41\u0e15\u0e01\u0e15\u0e48\u0e32\u0e07\u0e14\u0e49\u0e32\u0e19 <strong data-start=\"1703\" data-end=\"1726\">Customer Experience<\/strong> True Touch \u0e43\u0e0a\u0e49 <a href=\"https:\/\/www.truetouch.co.th\/en\/contact-center-outsourcing-cxr4\/\"><strong data-start=\"1742\" data-end=\"1761\">CXR\u2074\u2122 Framework<\/strong><\/a> \u0e17\u0e35\u0e48\u0e04\u0e23\u0e2d\u0e1a\u0e04\u0e25\u0e38\u0e21 4 \u0e21\u0e34\u0e15\u0e34<\/span><\/h3><ul data-start=\"1783\" data-end=\"1987\"><li data-start=\"1783\" data-end=\"1835\"><h3 data-start=\"1785\" data-end=\"1835\"><span style=\"font-size: 16px;\"><strong data-start=\"1785\" data-end=\"1794\">Reach<\/strong>: \u0e40\u0e02\u0e49\u0e32\u0e16\u0e36\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e38\u0e01\u0e0a\u0e48\u0e2d\u0e07\u0e17\u0e32\u0e07 (Omnichannel)<\/span><\/h3><\/li><li data-start=\"1836\" data-end=\"1884\"><h3 data-start=\"1838\" data-end=\"1884\"><span style=\"font-size: 16px;\"><strong data-start=\"1838\" data-end=\"1850\">Reassure<\/strong>: \u0e21\u0e31\u0e48\u0e19\u0e43\u0e08\u0e14\u0e49\u0e27\u0e22\u0e21\u0e32\u0e15\u0e23\u0e10\u0e32\u0e19 ISO \u0e41\u0e25\u0e30 COPC<\/span><\/h3><\/li><li data-start=\"1885\" data-end=\"1933\"><h3 data-start=\"1887\" data-end=\"1933\"><span style=\"font-size: 16px;\"><strong data-start=\"1887\" data-end=\"1898\">Resolve<\/strong>: \u0e41\u0e01\u0e49\u0e1b\u0e31\u0e0d\u0e2b\u0e32\u0e40\u0e23\u0e47\u0e27 \u0e16\u0e39\u0e01\u0e08\u0e38\u0e14 \u0e41\u0e25\u0e30\u0e27\u0e31\u0e14\u0e1c\u0e25\u0e44\u0e14\u0e49<\/span><\/h3><\/li><li data-start=\"1934\" data-end=\"1987\"><h3 data-start=\"1936\" data-end=\"1987\"><span style=\"font-size: 16px;\"><strong data-start=\"1936\" data-end=\"1948\">Reinvent<\/strong>: \u0e1b\u0e23\u0e31\u0e1a\u0e1b\u0e23\u0e38\u0e07\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e15\u0e48\u0e2d\u0e40\u0e19\u0e37\u0e48\u0e2d\u0e07\u0e14\u0e49\u0e27\u0e22\u0e02\u0e49\u0e2d\u0e21\u0e39\u0e25 CX<\/span><\/h3><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ccd435 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ccd435\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-50452f7\" data-id=\"50452f7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20a36e8 elementor-widget elementor-widget-heading\" data-id=\"20a36e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Trends \u0e17\u0e35\u0e48\u0e08\u0e30\u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19 Contact Center \u0e43\u0e19\u0e1b\u0e35 2030<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665523a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"665523a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><h3><span style=\"font-size: 16px;\"><strong>Generative AI (GenAI)<\/strong> \u2013 \u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48 Chatbot \u0e41\u0e15\u0e48\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e1a\u0e17\u0e2a\u0e19\u0e17\u0e19\u0e32\u0e17\u0e35\u0e48\u0e40\u0e02\u0e49\u0e32\u0e43\u0e08\u0e1a\u0e23\u0e34\u0e1a\u0e17\u0e41\u0e25\u0e30\u0e40\u0e23\u0e35\u0e22\u0e19\u0e23\u0e39\u0e49\u0e40\u0e2d\u0e07\u0e44\u0e14\u0e49<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>Predictive AI<\/strong> \u2013 \u0e27\u0e34\u0e40\u0e04\u0e23\u0e32\u0e30\u0e2b\u0e4c\u0e1e\u0e24\u0e15\u0e34\u0e01\u0e23\u0e23\u0e21\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e04\u0e32\u0e14\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e1b\u0e31\u0e0d\u0e2b\u0e32\u0e01\u0e48\u0e2d\u0e19\u0e40\u0e01\u0e34\u0e14<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>Voice Analytics + Emotion AI<\/strong> \u2013 \u0e15\u0e23\u0e27\u0e08\u0e08\u0e31\u0e1a\u0e2d\u0e32\u0e23\u0e21\u0e13\u0e4c\u0e41\u0e25\u0e30\u0e40\u0e08\u0e15\u0e19\u0e32\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e1a\u0e1a Real-time<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>RPA + AI Copilot<\/strong> \u2013 \u0e43\u0e2b\u0e49 AI \u0e17\u0e33\u0e07\u0e32\u0e19 Back-office \u0e41\u0e17\u0e19 Agent<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>Omnichannel + Hyper-personalization<\/strong> \u2013 \u0e2a\u0e23\u0e49\u0e32\u0e07\u0e40\u0e2a\u0e49\u0e19\u0e17\u0e32\u0e07\u0e01\u0e32\u0e23\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e17\u0e35\u0e48\u0e40\u0e2b\u0e21\u0e32\u0e30\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e41\u0e15\u0e48\u0e25\u0e30\u0e23\u0e32\u0e22<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\"><strong>AI Governance &amp; Ethical AI<\/strong> \u2013 \u0e01\u0e23\u0e2d\u0e1a\u0e18\u0e23\u0e23\u0e21\u0e32\u0e20\u0e34\u0e1a\u0e32\u0e25\u0e43\u0e2b\u0e21\u0e48\u0e17\u0e35\u0e48\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e15\u0e49\u0e2d\u0e07\u0e04\u0e33\u0e19\u0e36\u0e07<\/span><\/h3><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-154255b\" data-id=\"154255b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d85616 elementor-widget elementor-widget-image\" data-id=\"7d85616\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-1024x1024.jpg\" class=\"attachment-large size-large wp-image-6101\" alt=\"The Future of Contact Centers 2030 - Human + AI Driving CX\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-1024x1024.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-1000x1000.jpg 1000w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-512x512.jpg 512w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-768x768.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-1536x1536.jpg 1536w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-2048x2048.jpg 2048w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/09\/future-contact-center-2030-human-ai2-12x12.jpg 12w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-778bd7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"778bd7c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c9b1ac5\" data-id=\"c9b1ac5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cfef5ee elementor-widget elementor-widget-heading\" data-id=\"cfef5ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0e1a\u0e17\u0e1a\u0e32\u0e17\u0e43\u0e2b\u0e21\u0e48\u0e2a\u0e39\u0e48 CX Partner \u0e17\u0e35\u0e48\u0e22\u0e31\u0e48\u0e07\u0e22\u0e37\u0e19<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8466850 elementor-widget elementor-widget-text-editor\" data-id=\"8466850\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 16px;\">\u0e43\u0e19\u0e1b\u0e35 2030 \u0e08\u0e30\u0e44\u0e21\u0e48\u0e43\u0e0a\u0e48\u0e41\u0e04\u0e48\u0e28\u0e39\u0e19\u0e22\u0e4c\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 \u0e41\u0e15\u0e48\u0e04\u0e37\u0e2d <strong>Growth Engine <\/strong><strong>\u0e02\u0e2d\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08<\/strong><\/span><\/h3><ul><li><h3><span style=\"font-size: 16px;\">\u0e08\u0e32\u0e01 \u201c\u0e15\u0e2d\u0e1a\u0e2a\u0e19\u0e2d\u0e07\u201d \u2192 \u0e44\u0e1b\u0e2a\u0e39\u0e48 \u201c\u0e04\u0e32\u0e14\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e48\u0e27\u0e07\u0e2b\u0e19\u0e49\u0e32\u201d<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\">\u0e08\u0e32\u0e01 \u201c\u0e41\u0e01\u0e49\u0e1b\u0e31\u0e0d\u0e2b\u0e32\u201d \u2192 \u0e44\u0e1b\u0e2a\u0e39\u0e48 \u201c\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e38\u0e13\u0e04\u0e48\u0e32\u201d<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\">\u0e08\u0e32\u0e01 \u201cCost Center\u201d \u2192 \u0e44\u0e1b\u0e2a\u0e39\u0e48 \u201cStrategic CX Partner\u201d<\/span><\/h3><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-06667c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06667c2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43851d8\" data-id=\"43851d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03c6087 elementor-widget elementor-widget-text-editor\" data-id=\"03c6087\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 16px;\">\u0e2d\u0e19\u0e32\u0e04\u0e15 Contact Center \u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e27\u0e31\u0e14\u0e01\u0e31\u0e19\u0e17\u0e35\u0e48 <strong>\u0e43\u0e04\u0e23\u0e25\u0e14\u0e15\u0e49\u0e19\u0e17\u0e38\u0e19\u0e44\u0e14\u0e49\u0e21\u0e32\u0e01\u0e01\u0e27\u0e48\u0e32<\/strong> \u0e41\u0e15\u0e48\u0e17\u0e35\u0e48 <strong>\u0e43\u0e04\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e17\u0e35\u0e48\u0e40\u0e2b\u0e19\u0e37\u0e2d\u0e01\u0e27\u0e48\u0e32<\/strong> \u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e17\u0e35\u0e48\u0e1c\u0e2a\u0e32\u0e19 <strong>Human + AI<\/strong> \u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e25\u0e07\u0e15\u0e31\u0e27 \u0e08\u0e30\u0e40\u0e1b\u0e47\u0e19\u0e1c\u0e39\u0e49\u0e19\u0e33\u0e43\u0e19\u0e2a\u0e19\u0e32\u0e21\u0e41\u0e02\u0e48\u0e07\u0e02\u0e31\u0e19\u0e43\u0e2b\u0e21\u0e48\u0e02\u0e2d\u0e07\u0e1b\u0e35 2030<\/span><\/h3><h3><span style=\"font-size: 16px;\"><strong>True Touch<\/strong> \u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e40\u0e14\u0e34\u0e19\u0e44\u0e1b\u0e01\u0e31\u0e1a\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e43\u0e19\u0e40\u0e2a\u0e49\u0e19\u0e17\u0e32\u0e07\u0e19\u0e35\u0e49 \u0e14\u0e49\u0e27\u0e22\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23<\/span><\/h3><ul><li><h3><span style=\"font-size: 16px;\"><a href=\"https:\/\/www.truetouch.co.th\/en\/outsource-contact-center-service\/\"><strong>Totally Contact Center Service<\/strong><\/a> \u0e17\u0e35\u0e48\u0e04\u0e23\u0e1a\u0e17\u0e35\u0e21 \u0e04\u0e23\u0e1a\u0e23\u0e30\u0e1a\u0e1a \u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e43\u0e0a\u0e49<\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\">\u0e40\u0e17\u0e04\u0e42\u0e19\u0e42\u0e25\u0e22\u0e35 <strong><a href=\"https:\/\/www.truetouch.co.th\/en\/robotic-process-automation-rpa-service\/\">AI, RPA,<\/a> <a href=\"https:\/\/www.truetouch.co.th\/en\/voice-analytics-service\/\">Voice Analytics,<\/a> <a href=\"https:\/\/www.truetouch.co.th\/en\/omni-channel-contact-center-technology\/\">Omnichannel<\/a><\/strong><\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\">\u0e21\u0e32\u0e15\u0e23\u0e10\u0e32\u0e19\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e2a\u0e32\u0e01\u0e25 <strong><a href=\"https:\/\/www.masci.or.th\/masci-news_14072025\/\" target=\"_blank\" rel=\"noopener\">ISO18295<\/a>, <a href=\"https:\/\/www.copc.com\/copc-standards\/cx-standard\/\" target=\"_blank\" rel=\"noopener\">COPC,<\/a> <a href=\"https:\/\/www.masci.or.th\/masci-news_14072025\/\" target=\"_blank\" rel=\"noopener\">ISO27001<\/a><\/strong><\/span><\/h3><\/li><li><h3><span style=\"font-size: 16px;\">\u0e41\u0e25\u0e30 Framework \u0e40\u0e09\u0e1e\u0e32\u0e30 <strong>CXR\u2074\u2122<\/strong> \u0e17\u0e35\u0e48\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a CX \u0e2a\u0e39\u0e48 Next Level<\/span><\/h3><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4beced elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f4beced\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab13c9e\" data-id=\"ab13c9e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6a1f54 elementor-widget elementor-widget-button\" data-id=\"f6a1f54\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/truetouch.co.th\/truetouch-contact-us\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0e2a\u0e19\u0e43\u0e08\u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a CX \u0e02\u0e2d\u0e07\u0e2d\u0e07\u0e04\u0e4c\u0e01\u0e23\u0e04\u0e38\u0e13 \u0e04\u0e25\u0e34\u0e01<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff5f16 elementor-widget elementor-widget-text-editor\" data-id=\"7ff5f16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\ud83d\udcde \u0e42\u0e17\u0e23: +66(0)2088-8999<br \/>\u2709\ufe0f \u0e2d\u0e35\u0e40\u0e21\u0e25: info@truetouch.co.th<\/p><p>Facebook: <a href=\"https:\/\/www.facebook.com\/TrueTouchOfficialth\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">https:\/\/www.facebook.com\/TrueTouchOfficialth\/<\/a><br \/>LinkedIn: <a href=\"https:\/\/www.linkedin.com\/company\/true-touch-official\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\">https:\/\/www.linkedin.com\/company\/true-touch-official\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-073f884 elementor-widget elementor-widget-heading\" data-id=\"073f884\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">True Touch \u2013 Serve your customers as if our own<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d797f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d797f1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3af7158\" data-id=\"3af7158\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8734003 elementor-widget elementor-widget-image\" data-id=\"8734003\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"639\" src=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-scaled.jpg\" class=\"attachment-full size-full wp-image-5594\" alt=\"True Touch Call Center\" srcset=\"https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-scaled.jpg 2560w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-1200x299.jpg 1200w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-1024x256.jpg 1024w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-768x192.jpg 768w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-1536x383.jpg 1536w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-2048x511.jpg 2048w, https:\/\/www.truetouch.co.th\/wp-content\/uploads\/2025\/08\/web-Banner2-18x4.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b77782d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b77782d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f78e850\" data-id=\"f78e850\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6a2ce0 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"a6a2ce0\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/truetouch.co.th\/blogs\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back...<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>True Touch \u0e40\u0e1a\u0e37\u0e49\u0e2d\u0e07\u0e2b\u0e25\u0e31\u0e07 Customer Experience \u0e17\u0e35\u0e48\u0e0a\u0e48\u0e27\u0e22\u0e02\u0e31\u0e1a\u0e40\u0e04\u0e25\u0e37\u0e48\u0e2d\u0e19\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e44\u0e17\u0e22 \u0e43\u0e19\u0e22\u0e38\u0e04\u0e17\u0e35\u0e48\u0e01\u0e32\u0e23\u0e41\u0e02\u0e48\u0e07\u0e02\u0e31\u0e19\u0e17\u0e32\u0e07\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e27\u0e31\u0e14\u0e01\u0e31\u0e19\u0e17\u0e35\u0e48\u0e2a\u0e34\u0e19\u0e04\u0e49\u0e32\u0e2b\u0e23\u0e37\u0e2d\u0e23\u0e32\u0e04\u0e32\u0e40\u0e1e\u0e35\u0e22\u0e07\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e40\u0e14\u0e35\u0e22\u0e27 \u0e41\u0e15\u0e48 &#8220;\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32&#8221; (Customer Experience) \u0e04\u0e37\u0e2d\u0e2a\u0e21\u0e23\u0e20\u0e39\u0e21\u0e34\u0e2a\u0e33\u0e04\u0e31\u0e0d\u0e17\u0e35\u0e48\u0e15\u0e31\u0e14\u0e2a\u0e34\u0e19\u0e27\u0e48\u0e32\u0e41\u0e1a\u0e23\u0e19\u0e14\u0e4c\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e08\u0e30\u0e44\u0e1b\u0e15\u0e48\u0e2d\u0e2b\u0e23\u0e37\u0e2d\u0e1e\u0e2d\u0e41\u0e04\u0e48\u0e19\u0e35\u0e49 \u0e01\u0e32\u0e23\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c\u0e17\u0e35\u0e48\u0e14\u0e35 \u0e01\u0e32\u0e23\u0e2a\u0e37\u0e48\u0e2d\u0e2a\u0e32\u0e23\u0e17\u0e35\u0e48\u0e44\u0e23\u0e49\u0e23\u0e2d\u0e22\u0e15\u0e48\u0e2d \u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e41\u0e01\u0e49\u0e1b\u0e31\u0e0d\u0e2b\u0e32\u0e17\u0e35\u0e48\u0e09\u0e31\u0e1a\u0e44\u0e27 \u0e01\u0e25\u0e32\u0e22\u0e40\u0e1b\u0e47\u0e19\u0e2b\u0e31\u0e27\u0e43\u0e08\u0e2b\u0e25\u0e31\u0e01\u0e17\u0e35\u0e48\u0e17\u0e38\u0e01\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e15\u0e49\u0e2d\u0e07\u0e43\u0e2b\u0e49\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e33\u0e04\u0e31\u0e0d \u00a0 \u0e41\u0e15\u0e48\u0e04\u0e33\u0e16\u0e32\u0e21\u0e04\u0e37\u0e2d&#8230; \u0e08\u0e30\u0e17\u0e33\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e44\u0e23\u0e43\u0e2b\u0e49\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\u0e43\u0e01\u0e25\u0e49\u0e0a\u0e34\u0e14\u0e01\u0e31\u0e1a\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e44\u0e14\u0e49\u0e21\u0e32\u0e01\u0e17\u0e35\u0e48\u0e2a\u0e38\u0e14? \u0e19\u0e35\u0e48\u0e04\u0e37\u0e2d\u0e08\u0e38\u0e14\u0e17\u0e35\u0e48 True Touch \u0e40\u0e02\u0e49\u0e32\u0e21\u0e32\u0e21\u0e35\u0e1a\u0e17\u0e1a\u0e32\u0e17\u0e2a\u0e33\u0e04\u0e31\u0e0d \u0e1c\u0e39\u0e49\u0e19\u0e33\u0e14\u0e49\u0e32\u0e19 Customer Service Solutions \u0e04\u0e23\u0e1a\u0e27\u0e07\u0e08\u0e23 \u0e2b\u0e25\u0e32\u0e22\u0e04\u0e19\u0e2d\u0e32\u0e08\u0e04\u0e38\u0e49\u0e19\u0e40\u0e04\u0e22\u0e01\u0e31\u0e1a\u0e04\u0e33\u0e27\u0e48\u0e32 Call Center \u0e41\u0e15\u0e48 True Touch \u0e04\u0e37\u0e2d\u0e1c\u0e39\u0e49\u0e43\u0e2b\u0e49\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23 Customer Experience Solutions \u0e04\u0e23\u0e1a\u0e27\u0e07\u0e08\u0e23 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