{"id":2447,"date":"2023-03-21T06:36:10","date_gmt":"2023-03-21T06:36:10","guid":{"rendered":"https:\/\/truetouch.co.th\/?page_id=2447"},"modified":"2025-08-18T15:23:48","modified_gmt":"2025-08-18T08:23:48","slug":"truetouch-history-journey","status":"publish","type":"page","link":"https:\/\/www.truetouch.co.th\/jp\/truetouch-history-journey\/","title":{"rendered":"\u4f1a\u793e\u6cbf\u9769"},"content":{"rendered":"
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2025<\/div>
Certified<\/span><\/div><\/div>
<\/i><\/div>
<\/div>
ISO 18295:2017 Certification<\/div>

Achieved ISO 18295:2017 certification for Customer contact centers<\/strong><\/span><\/p><\/div><\/div><\/div>

2025<\/div>
Certified<\/span><\/div><\/div>
<\/i><\/div>
<\/div>
ISO\/IEC 27001:2022 Certification<\/div>

Achieved ISO\/IEC 27001:2022 certification for Information Security Management System\u00a0(ISMS).<\/span><\/strong><\/span><\/p><\/div><\/div><\/div>

2022<\/span><\/div>
Certified<\/span><\/div><\/div>
<\/i><\/div>
<\/div>
ISO\/IEC 27001:2013 Certification<\/div>

Achieved ISO\/IEC 27001:2013 certification for Information Security Management System (ISMS).<\/span><\/strong><\/span><\/p><\/div><\/div><\/div>

2020<\/div>
Investment<\/div><\/div>
<\/i><\/div>
<\/div>
BELLSYSTEM24 Holdings Inc. Partnership<\/div>

BELLSYSTEM24 Holdings Inc. acquired shares in True Touch Company Limited.<\/b><\/span><\/p><\/div><\/div><\/div>

2019<\/div>
Expanded<\/div><\/div>
<\/i><\/div>
<\/div>
New Operation Site \u2013 Rungrojthanakul Building<\/div>

Expanded operations to Rungrojthanakul Building, Bangkok.<\/span><\/strong><\/h4><\/div><\/div><\/div>
2017<\/div>
Certified<\/div><\/div>
<\/i><\/div>
<\/div>
ISO 9001:2015 Certification<\/div>

\u00a0Achieved ISO 9001:2015 certification for Quality Management System (QMS).<\/span><\/span><\/strong><\/h4><\/div><\/div><\/div>
2014<\/div>
Joint Venture & Expansion<\/div><\/div>
<\/i><\/div>
<\/div>
True Voice Company Limited & Lao Expansion<\/div>

- Established True Voice Company Limited, a joint venture with Advanced Media Inc. (Japan), specializing in speech recognition.<\/span><\/strong><\/h4>

- Expanded operations to Vientiane, Lao.\u00a0<\/span><\/strong><\/h4><\/div><\/div><\/div>
2013<\/div>
Expanded<\/div><\/div>
<\/i><\/div>
<\/div>
New Operation Site \u2013 Gypsum Metropolitan Tower<\/div>

\u00a0Expanded operations to Gypsum Metropolitan Tower, Bangkok.<\/span><\/span><\/strong><\/h4><\/div><\/div><\/div>
2005<\/div>
Established<\/div><\/div>
<\/i><\/div>
<\/div>
True Touch Company Limited<\/div>

Founded True Touch under True Group to provide outsourcing contact center services.<\/span><\/strong><\/h4><\/div><\/div><\/div>
2004<\/div>
Rebranded<\/div><\/div>
<\/i><\/div>
<\/div>
TelecomAsia to True Corporation<\/div>

\u00a0Renamed from TelecomAsia (Thailand) PLC to True Corporation PLC.<\/span><\/span><\/strong><\/h4><\/div><\/div><\/div>
2000<\/div>
Launched<\/div><\/div>
<\/i><\/div>
<\/div>
Contact ASIA \u2013 The Beginning<\/div>

Provided outsourcing contact center services under the brand \u201cContact ASIA\u201d (TelecomAsia Thailand PLC).<\/span><\/strong><\/h4><\/div><\/div><\/div><\/div>\n
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